An effective Warehouse Manager should:
Manage warehouse in compliance with company’s policies and vision Oversee distribution and maintenance operations Setting up layout and ensure efficient space utilization
Direct receiving, warehousing and distribution operations. Oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products. Ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly.
Responsibilities Strategically manage warehouse in compliance with company’s policies and vision Oversee receiving, warehousing, distribution and maintenance operations Setup layout and ensure efficient space utilization Initiate, coordinate and enforce optimal operational policies and procedures Adhere to all warehousing, handling and shipping legislation requirements Maintain standards of health and safety, hygiene and security Manage stock control and reconcile with data storage system Prepare annual budget Liaise with clients, suppliers and transport companies Plan work rotates , assign tasks appropriately and appraise results Recruit, select, orient, coach and motivate employees Produce reports and statistics regularly (IN/OUT status report, dead stock report ) Receive feedback and monitor the quality of services provided
Certified Warehouse Manager Body of knowledge
Role of a Warehouse Benefits of Warehousing Functions of Warehouses Need for Holding Stock Characteristics of Warehouses Warehousing Efficiency and Effectiveness Information and Technology Requirements Measuring Performance
Role of Warehouse Manager Challenges for Warehouse Managers Attracting and Retaining Warehouse Employees Ageing and Constantly Changing Workforce Employee Training
Warehouse processes Receiving Pre-receipt In-handling Preparation Offloading Checking Cross Docking Recording Quality control Put-away
Warehouse Operating Principles Warehouse Design Types of Warehouses Warehouse Location Planning the Distribution Warehouse Warehouse Layout Qualitative Factor Rating Method
Picking Strategies and
Picker to Goods Goods to Picker Automated Picking Material Handling Equipment Storage Equipment
Order picking methods Industry Trends Affecting Order Picking Modern Order Picking Systems Stock Profiling Order Picking Alternatives Order Picking Strategies Pick-To-Light Systems Paper Pick Lists Pick by Label Pick by Voice Barcode Scanning Radio Frequency Identification Pick by Light/Pick to Light Put to Light Type of Picking System and Equipment
Warehouse processes from Replenishment to Dispatch Replenishment Value Adding Services Stock Management Stock or Inventory counting The Annual count Security Returns Processing Dispatch Role of Driver in Transportation
Warehouse Management System WMS Requirement Other Functionality/Considerations Why does a company need a WMS? Advantages of WMS Choosing a WMS Selection Process Software as a service
Warehouse Layout and Design Requirement for a Redesign Design Approach Warehouse Design
Storage and Handling equipment Storage Systems Pallets Automated storage and retrieval Systems (AS/RS) Temperature-Controlled Storage Storage of Packaged Dangerous Substances
Warehouse costs Types of costs Return on investment (ROI) Traditional versus Activity Based Costing Systems Activity based Costing for Multi-Principals Calculating Warehouse Storage Costs Logistics Charging Methods
Outsourcing Why should one outsource? Outsourcing Decision Role of Third Party Contractors Choosing the Right Partner Managing Third Party Relationship Why contracts with third party fail? Future of Outsourcing
Warehouse and the environment Environmental Effects Environmental Impact Assessment Tool The Environment Model Flow chart of Green Logistics Steps to for Improvement